Return Policy

If you have purchased a physical item directly from our Site and you are not pleased with your purchase, we may refund your purchase price minus shipping costs within thirty (30) days of your purchase provided that

- the item is in its original packaging, including instruction manuals and all accessories;

- the item is unworn, unopened, unused and in its original condition;

- receipt or alternative proof of purchase are produced.

If you wish to request a refund or a replacement, notify us in writing at brandedkrikit@gmail.com and we will provide you with instructions on how to return the item in a timely manner.

When issuing a refund, if the item was purchased using a particular payment method you will be refunded using the same payment method in reverse.

Return, Exchange, Damages, and Lost Packages

• Returns & Exchanges: We accept returns and exchanges within 30 days of receiving your order. To qualify, items must be unused, in original condition, and in their original packaging. Please contact our customer service team at brandedkrikit@gmail.com for instructions.
• Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 5 days with photos of the damage so we can assist you with a return or exchange.
• Lost Packages: In the rare event that your package is lost in transit, please contact us at brandedkrikit@gmail.com within 15 days so we can investigate and resolve the issue.